Why Are Masscom Students Such Misfits In Ad-Land?!

4Ps B&M's Monojit Lahiri probes this disturbing issue

They were the kids who were supposed to be the saviours of the attrition-hit adbiz; the god-sent answers to the galloping exodus of good people suddenly upping and leaving; the bright main-hoon-na brigade all charged to fill in the blanks rendered by the defectors… but guess what? Eight times out of ten, they’ve turned up turnips; well-meaning disasters who didn’t seem to have a clue about the ‘real’ world! Agency and clients continue to crib about these kids “coming from another planet and totally out-of-sync with the ground realities that govern our business.” Shouldn’t the faculty and powers-that-are initiate them into what awaits them once they are out in the battlefield? Isn’t it their responsibility to get them as industry-ready and friendly as possible?

“Actually, its one of the great tragedies of our education system that we pay a pittance to teachers, compared to people in other disciplines in other sectors. Hence the institutes – exceptions apart – attract a lot who have practically no industry experience or people who are not good enough to be absorbed in the mainstream and find it convenient to hide out as faculty in these joints.” That was Santosh Desai, the high-profile CEO of Future Brands. He is of the firm opinion that communication is a far richer, purer discipline than marketing [which borrows heavily from other empirical sciences] and at best is nothing more than a makeshift science. “The atmosphere and environment – for example – that prevails in an advertising agency with its unique work culture, demands and expectations is an entire universe apart from a traditional, conventional workplace. The result is, frequently, there is zero-connect and near non-existent value-addition. For example, Advertising being an idea-led business, is there any focus regarding the critical aspect of how to form, shape, add value, reject or react to an idea?”

Motorola’s dynamic and articulate Marketing Director, Lloyd Mathias is up next. He believes that most traditional Masscom Institutes in the country, unfortunately, choose to be [comfortably] inward looking, still concentrating on old Case Studies from Harvard Business School. “In today’s day and age, this is totally irrelevant! They need to understand that if the kids have to go out and work in an Indian environment they ‘must’ necessarily connect with the Indian reality.” Mathias then goes on to make a strong case for the biggies, the movers n’ shakers – Omnicom, WPP, Publicis – to get together and arrive at a common solution where an environment/climate is created to allow for a more enlightened faculty and sharper, industry-friendly student community.

The new Golden Boy of Indian Advertising [the soft-spoken, low-profile Agnello Dias, JWT’s NCD, whose amazing Lead India campaign fetched India her first-ever Grand Prix at the recently concluded Cannes Ad fest] adds his own evolved input. He believes that Masscom – as a discipline – is a fluid science and has to be understood in that vein, from day one, by everyone engaged with it. “The problem with most schools and institutes is that the curriculum and syllabi seldom bears any connect with the present or future … it seems to be entrenched firmly in the past! The result is that while the jargons, terminology and catch-phrases are picked up, nothing that is truly relevant is. Why? Because even between the time they’ve done the exams, got their results and started looking out for jobs, the dynamics of the business could’ve changed … and where would that lead them?” Ivan Arthur, veteran, creative, heavyweight of JWT in the sixties, seventies and eighties rounds off this debate on a truly positive and meaningful note, offering solutions that everybody [including these distinguished practitioners] are looking out for. He points towards Walter Saldhana’s Aicar Business School in Neral, Maharashtra. Its an institute, which is pragmatic, rooted to ground realities, living in the here and now. It promotes learning-by-doing as its defining philosophy. “We set up an integrated communication agency in the campus that actually handle live accounts. Students are taught the processes and costs of acquiring and managing accounts. They also have to learn the pain of losing some of them. Clients pay the institute for the work done by students, of course with close and active supervision of the faculty and mentors, all experienced ad professionals. Clients include names like Eureka Forbes, IMS Learning, Old Spice, IL&FS and Aicar B-School itself. The practical experience is supported by robust classroom sessions, which deal with diverse subjects … world literature and mythology, aesthetics, semiotics and cultural anthropology. We believe that beyond being effective managers, they should be well-rounded human beings with those softer edges of refinement and sensitivity.”

Are you listening Santosh, Lloyd, Aggi and everyone out there?

Way to go, guys…!
 

Why Are Masscom Students Such Misfits In Ad-Land?!

The Gurus... on how they cracked the Big Idea!

4Ps B&M's Monojit Lahiri evokes the spirit of 3 of the greatest masters of their craft... and lays it on the line!

If advertising is truly a business of ideas, then the creative process – which really means ideating – must be hounded, invoked, ruthlessly pursued and celebrated every day, right? Boy, is that a tough call? The (late) distinguished writer Dorothy Parker once described creativity as that magical fusion “of a disciplined eye and wild mind!” Point is – how disciplined… and how wild?!

To most creative people (in adbiz and outside) the moments that are easily the most painful, traumatic and nerve-wracking are the start-up! Beginning is always a nightmare! Invariably this curtain-raiser (or what colourful, flamboyant creative hot-shot George Louis calls foreplay!) is filled with a zillion nervous, useless, irrelevant (sometimes even superstitious) rituals! That last ciggie must be smoked. That last cup of coffee has to be consumed. That last call has to be made. The windows have to be closed, opened or adjusted. The chair must be placed just-so for inspiration and comfort (whichever came first!). The comp must be dusted and re-dusted. This tortuous game of procrastination carries on and on until someone blows the whistle (Publisher? Client?) to signal: Buddy, your time starts NOW!!

Chillingly familiar, right? In this kind of a scenario, everyone has their own method of tackling this bugaboo. It would be interesting to do a checkout on how the legends and gurus and Dada’s tackled it, right? Let’s start with the acknowledged Big Daddy of the creative revolution on Madison Avenue, the one n’ only Bill Bernbach! Pragmatic and unromantic as it may sound, the creator of timeless masterpieces like ‘We’re number 2, so we try harder’ believed that that the most important inspiration while writing an ad “is the product itself! I can’t say that often enough. Looking for ways to make the people want it… that is crucial.” He was also very critical of questions like what makes a good writer. “I don’t know! You can’t be mathematical and precise in this calling. This attitude leads to a dangerous worship of research where the primary preoccupation seems to be the load of facts got… and not how provocatively and engagingly we present those facts to bored & uninterested consumers.”

Up next is the great Leo Burnett. While he totally endorsed Bernbach’s view on “saturating oneself with product knowledge,” he took it further. “I believe in solid, in-depth interviews of people I am trying to sell to. I try to get a picture in my mind of the kind of people they are, how they plan to use the product, what motivates their purchase-pattern and triggers their interest-area?”

Burnett then moves on to reveal a fascinating secret that even intrigued the likes of David Ogilvy… a great big folder tucked away in the lower left-hand corner of his work-desk, called the corny language dossier! “It’s like this. Whenever I hear a phrase in conversation – or any place – which strikes me as being particularly apt in colourfully expressing an idea, bringing it to life or accentuating the smell of it, I quickly scribble it down and shove it in the folder. Then, about 3 or 4 times in the year, I run through all the stuff, chuck out a lot of it and retain those that seem relevant to the kind of work we’re doing. I write a memo to inform the creative group and staff about this. So my ear is always tuned for putting usual things in unusual settings/relationships that – both – get attention and aptly communicate the big, core idea. I also have another bulging file. I call it ads worth saving and it’s an on-going thing, been with me for some 25 years! I go through them too. Extremely rejuvenating, both …”

Who better to round-off this amazing tell-all discourse than the legendary David Ogilvy. What did he do to make his stuff rock? “I try and loosen up if I’ve got to write some ad or get some ideas, otherwise there is a likelihood of feeling sterile and un-inventive. Many people – and I am one of them – are more productive and fertile when they’ve had a little to drink. I find if I drink 2 or 3 Brandies or a good bottle of Claret, I am far better able to write. I’ve also found the Oxford Dictionary of Quotations, a useful start-up for ideas.”

He then warms up to present a fascinating insight. “The posture that I take when I finally close the door and have to write an ad is this: I always pretend that I am sitting beside a woman at a dinner party and she ask me for advice about which product she should buy, why and where she should buy it. So then, I write down what I would say to her! I try to make it interesting, engaging and personal – I don’t write for the crowd; rather from one human being to another in the second person, singular. And I try not to bore the woman to death by trying to make it as real and personal as possible. Incidentally, I have a theory that the best ads come from personal experience. My best ones certainly have. They have a sense of conviction, passion, validity and power of persuasion that is unquestionable…”

Right guys, got it? Thus spake the legendary gurus. Now, suitably inspired, get back to work. What? Starting problems? Oh God!

The Gurus... on how they cracked the Big Idea!

“Advertising? Naah!”

4Ps B&M's Monojit Lahiri attempts a checkout to this disturbing phenomenon of kids moving away...

Creative. Fun-biz. Arty. Glamorous. Culture-specific. Intellectual. Cerebral. Idea-driven. Business/market-friendly. Life-enhancing… Advertising has always spawned a zillion descriptions and definitions. It was that rare calling that fused mystique with market-forces in one magical sweep. It was that rare profession that embraced both the pin-striped B-School types and the bindas Art-College guys without hiccups or hassles. It was that rare career-path that attracted the brightest and best creative minds, desperate to be liberated from the stereotypical jobs (Law, Engineering, Medicine, Bank, Government) available in the market to explore avenues that informed, engaged, entertained, even empowered. Whatever happened to that magnetic pull? Why is Adland losing its allure as a desirable career-destination? What has triggered this deadly drought?

Motorola’s Senior Director, Sales and Distribution (India and South West Asia), Lloyd Mathias is convinced that it has to do with the slew of alternative career-choices available (on a silver platter) to today’s bright kids. “Where were the choices, even a decade and a half ago? It was all so closed, restricted and stereotypical. Also, tradition and convention played a much bigger part, so one usually followed the path that was safer and risk-free. Today the spread available allows for more adventuring,” shares Mathias. He also believes that money plays a huge part in this dramatic re-alignment, “The kind of packages that fresh B-School grads are offered can be mind-blowing.” Finally, he points to a distinct lack of iconic and inspirational leaders whose vision and values prompted, persuaded and motivated an earlier generation to go for it. “Today, it appears to be an each-for-himself and god-for-all situation! It’s more individual personalities – than team – that are celebrated. Maybe it defines the times we live in…,” he adds.

Sid Roy, Executive Director of the Kolkata- based Ad Agency, Response agrees, “In these consumer-driven times, bright new-age kids, confronting the perils of peer-pressure every day, fall victims to the big-bucks syndrome. Quite natural. The options. The packages… and most importantly what it promises them in terms of lifestyle statements… no Ad Agency job can touch that! Also, the profile of this new-gen – unlike the previous one – is different. It’s about impatience, speed and now! Experience and Gray-haired eminence has been buried. It’s performance today that matters! How the work impacts bottom lines!” Roy believes that while all of this is not a bad thing, it has led to “a generation of net-literate, Googled, book-illiterate types. A constituency that lacks vision, values or wisdom and hopes to compensate by getting all of life’s answers through the Internet. Scary!”

McCann’s Sandip Mahapatra brings his own original spin to the subject. He believes that the once hallowed space reserved for all kids who didn’t fit into the mainstream job-scene has now fragmented into many pieces, each offering juicy, exciting and lucrative bites. “So the whackos don’t only have Advertising Agencies to fall back upon where their creativity is concerned. There are movies, TV channels, music channels, designing shops along with a million niche outfits catering to their creative skills, so why will they make a beeline for Adland? That special Calling Card – which involved charisma and mystique – no longer exists in its exclusive, pristine grandeur anymore,” expresses Mahapatra. He dismisses the popular contention of money being the biggest deterrent in Adbiz with, “If the business was so paranoid about it, you can bet they would damn well do something about it! It’s not about not getting good guys, but about not needing good guys!” He decodes his (shocker?) thinking for easy consumption. “The kind of importance, dependence and significance once invested in a servicing person has totally disappeared,” explains Mahapatra. Why? Because there are today specialised vendors to do jobs – previously assigned to him to oversee – that can be accessed directly with quality, speed at a lesser budget. In short, the new-age client is a different creature and so is the new-age vendor. So, what great value addition can the Ad Agency provide?

Senior ad professional, Esha Guha is thoughtful. “I wish I could really place my finger on that one critical reason… I guess it has to be a compendium of all suggested. However, a reason could be the disappearance of fun, magic and the brand of excitement which only Advertising offered. Earlier, it didn’t have computers and jargons, but had a galaxy of amazing, magical people who, brought life, colour, zing and chutzpah to a calling that was meant to be nothing more than marketing’s hand-maiden,” explains Guha. She believes that while focus, sophistication & technology have transformed the markets’ cape, with competition adding to it, somewhere “the heart has gone out of the hurrahs! Its cold, calculated and clinical atmosphere in the workplace, where emotional or creative leeway is neither required, understood or entertained. “In our time it was celebrated. No wonder, as someone brilliantly put it, the Merchants have taken over from the Magicians… Ah well, the price of progress I guess,” Guha shares. Darr gaya? C’mon guys , chill……. Darna Mana hai because DARR K AAGE JEET HAI, remember?!
 

“Advertising? Naah!”

The Male gaze

4Ps B&M's Monojit Lahiri attempts a peep into male-zone to investigate the accuracy behind the projections and portrayals of this creature in today’s ad space

Hey c’mon guys, everybody – and that includes screaming, fire-eating libbers and their docile, quaint, demented toothless aunts – has opinions about how women are portrayed in today’s advertising, right? What about ‘MEN’ … what’s their scene? Is the poor sucker also taken to the cleaners by a militant mob or the portrayals, generally perceived as realistic, honest and true-to-life?

Ad person Moon Moon Dhar believes the latter and for good reasons. “There is a sea change when you compare today’s guys with those of the last generation. The perspectives, mindsets and attitudes of my father, husband [and hopefully] my son are worlds apart! I think this has been captured, with reasonable accuracy, by today’s ad people. There actually exists avatars of the man-boy, spoilt brat, goof-nerd-dumbo, caring type, Mr. Responsible, the sexy hunk, the stylish dude… the range and bandwidth is there reflecting the gradual evolution of the male. The Dharmendra-type has been replaced by the sensitive, caring sort … and it shows.” Journo Sapna Khanna agrees. She believes that stereotypes cannot – be it Bollywood or Advertising – disappear or be wished away overnight. After all it is tried – and – tested seduction in the public space designed to single-mindedly trigger the purchase intent and therefore needs all the artillery [read: masala!] it can get. “However, within that framework, most of the recent male-centric ads appear spot-on. The era of the MCP’s and overbearing louts are over. Today’s males are sensitive, caring and involved with family matters. They take pride in sharing space in the kitchen, PTA’s and children’s functions at school. The boundaries are blurring.” She cites her own example where her boyfriend of six years is “today my husband of 16 years!”

Gorgeous theatre activist Lushin Dubey, however, begs to differ. She believes that today’s advertising sexily, glamorously, stylishly – with all the techno gizmos available at their disposal – pirouettes, preens and postures but doesn’t even begin to portray the real thing. And what is this real thing, Maam? “The simple fact that today’s men are schizos! They are struggling to find their space, define themselves, discover where they are coming from and where they want to go … in short, figure out who they really are or want to be!” She believes that today’s guys are trapped between yesterday and tomorrow and don’t quite know how to react. The advertising, hence, is superficial because if one were to scratch the glam surface, all the smart poses and pretentious, confused emoting would disappear revealing the real laadla, spoilt, mama’s boy. “This genre of advertising appears to concentrate more on entertainment than truth! Agreed not all of it is hogwash but its like Bollywood – heavy sugarcoating of the message!”
 
Ogilvy’s very own dude Sumanto Chattopadhaya, plays it cool n’ easy and prefers to look at the big picture. The Executive Creative Director [South Asia] believes that today there is truly a wide representation of the portrayal of the Indian male in ads, “sometimes a confection of the Bollywood-Hollywood stereotype with a tiny sprinkling of reality, other times how these creatures actually wish to see themselves … overall interesting observations of human behaviour.” He cites the example of a car ad in which the boss perpetually humiliating his young subordinate receives a huge ego blow, when the young man drives off in a fancy car! Then there is the cool college dude – a stereotype that keeps popping up in a plethora of ads from snack food, cold drinks, deo to jeans. The adolescent fancy (sometimes boy gets the girl and sometime goofs it) punctured or reinforced, appears to hold big-time appeal. Then of course there is the family man responsible for the well being of his family, although women are stepping into his turf with great speed and efficiency. Lastly there is the man-child who – when it comes to his health – is dependent on his wife. Remember the Saffola ad?

Everything considered, most intelligent, educated and informed ad-watchers – without baggage or agenda – will agree that today’s male-driven ads definitely enjoy a stronger connect with truth, fact and reality than before. The carefully nurtured myth of the male, perpetually in control, in charge and driving everything that matters [with the women, cooking, knitting or child-rearing in the shadows] is clearly over. In fact, recent surveys have indicated that men detest being stereotyped as “shallow himbos wanting to go solo and jump from one girl to another.” The survey reveals some startling, seminal facts … 77% look for girls who are potential wives. 75% believe in soul-mates and admit crying when dumped by their girl. 69% promise they would never cheat. 57% enjoy cooking at home and [most importantly] 56% believed that being a good father or husband made them feel manly!

Wow! We say Amen to that…

The Male gaze