Thursday, March 11, 2010

WHY HUMOUR PAYS IN AD LAND

In the stressful times we live in, laughter – well packaged – can be a huge high and the ultimate bridge between a brand and its consumer

Once upon a time, the staid, starched and propah’ Ad-Gurus believed that advertising was deadly serious business and people don’t buy from clowns! But over the last decade, this thinking has been buried amidst wild laughter with humour taking on a superstar’s role! Why? Because humour and fun have become the breath of life in a lot of the advertising we see and advertainment is pretty much the new lingua franca in the communication delivery mode. Why? “Because humour disarms and makes one more accepting of certain thoughts and images that could be hard to take in a serious discourse,” says adman George Louis. He has constantly hit out at “scientific fools, marketing windbags stiffass bureaucrats, research fascists and pompous biggies” because he believes a lack of humanity (read: humour) kills great communication. People don’t respond as target consumers or demographic cross-sections. They respond as ‘him’ or ‘her’. You and me.

Louis says he finds a huge ra-ra constituency totally rooting for the Ha-Ha factor to attract, interest, provoke, desire and trigger the purchase intent in the consumer universe targeted. Ad film-maker Prahlad Kakkar, who began his foray into ad films by providing (at that time) a total break from conventional reason with audacious tongue-in–cheek, whacko stuff [It’s different, Boss!] believes humour is a great leveler because it breaks down barriers and distances in one fell swoop. Prasoon Joshi (whose Thanda Matlab & Happydent white ads plug humour with all cylinders firing) defines humour as a social lubricant that’s easy to catch and hang on to because it’s the most basic emotion. It comes easier than sorrow or grief. Successful recent TVCs that have hit the humour button include Centre Shock, Zoozoo, Fevicol, Naukri.com, Fastrack among others.

People around the world often find “compression” a good way of getting the point across in an effective manner. Arnold Schwarzenegger was once famously described as a guy “looking like a bunch of walnuts wrapped in a condom!” The writer confessed that he wasn’t consciously trying to be funny – only endeavouring enough to convey something in the least number of words. If compression leads to humour, then humour lead to a smile. Legend has it that a Chinese hospital reported a dramatic drop in the number of complaints after instructing their staff to show at least eight teeth while smiling at patients!

On a serious note, the reason why humour is so powerful in advertising is really very basic: it’s a bridge that links the brand to the consumer, because laughter is still the shortest distance between two people… and a smile, really, is that amazing meeting of minds. It signifies a positive and physical feedback from your audience. Wit invites participation. Humour ensures higher recall and memorability, and triggers word-of-mouth communication as no other mode can. Incidentally the best jokes aren’t based on imagination, but on observation of real people. See how they speak, gesture, react, joke, even kiss, and oh, how they never look at each other in a lift. Anything’s really funny as long as you know how to use the situation!

Everything considered, humour makes people more conducive towards the brand, socking it a solid “feel-good” factor, presenting super-high comfort levels… all of which makes it easy to connect with the brand in an effortless sort of way. It has been noticed that beyond any sales tool, humour invokes a special kind of collective intimacy that is hard to match. Remember, logic can make you think a product is a sensible choice, but only humour can make you lean towards it, invite participation that triggers a joyous recall. Fish swim. Snakes bite. Pandas eat bamboo. But hey, only humans laugh! Laughter is the common currency that humans use to make life rock, and advertising – for its turn – is perpetually pressing the H-button to persuade people in believing that their products and services make for a better life… So the alliance of the two is really a match made in heaven!

In a tense and pressure-ridden world that we inhabit, humour in advertising is getting to be increasingly an intrinsic part of the process largely because advertising as a form and the way it is consumed has radically changed. Says Santosh Desai, “It is undoubtedly an unwelcome and intrusive medium but what has happened in the last few decades is that we have consciously trained people to become consumers and see the world largely from a consumption filter. The strike-rate overall has been pretty good. In earlier times, the 8-reasons-why-you-should-buy-this, delivered in BBC-style English, worked. Today, it doesn’t. People are not looking for gyan but fun, entertainment, a laugh. No heavies.” This has led to substance and content being forced to take on and entertainment spin… Why go far? Isn’t news (presented and packaged – in both print and television – in a stylish, glossy and eye-catching manner) entertainment? Woo, romance, seduce, dazzle, threaten, warn, beg, plead, tease – but for heavens – entertain! If you want to grab attention or eyeballs, what better way than tickling the funny bone?

Today, in a world brutalised by pain, poverty and human suffering, stress, pressure and anxieties, the creator of funnies are the new superstars, because all said & done, even the most hardened sceptic & cynic will agree that, at the end of the day, humour is way better than tumour!

Share/Bookmark

Thursday, February 25, 2010

PATRIOTISM AS PROP

Do the dozens of ads, religiously flooding the publications every Republic and Independence Day, make any sense or carry any weight? 4Ps B&M's Monojit Lahiri spoke to some evolved souls to seek answers

Come Republic Day, or Independence Day, or the birth or death anniversaries of Gandhi or Nehru – and a zillion ads, with differing degrees of engagement, conviction or focus, blitz our publications. Why? What is their basic agenda or objective? Do they achieve ‘it’? Aren’t they wasting the tax-payers’ money? Does anybody care to see them? In short, who is doing what for whom?

Leo Burnett’s hi-profile National Creative Director (NCD), Pops Sridhar is first off the block. He summarily dismisses most of these ads as “sheer tokenism, sycophancy and outstanding examples of how not to project landmark events of national importance!” However, he believes, that these affairs – for the evolved and sensitive communication practitioner – present amazing opportunities to showcase the nation’s new-found pride and confidence as being up there with the best. Celebrate their sense of self-reliance, their glowing image in the League of Nations as a vibrant democracy making huge strides, deleting forever their erstwhile complex of the white man or their goods and services. “I am not sure this has been done with any consistency. Connecting the core values of a product or service with the nation’s vision and values can be a fascinating and exciting challenge, if leveraged intelligently. However, there should be a brand-fit – like the patriotic ‘I don’t want to go abroad’ Hero Honda TVC or Hamara Bajaj, Mile Sur... TVCs – otherwise, it will appear corny, clichéd and contrived like most ads of this genre.”

Political commentator and media personality Paranjoy Guhathakurta adds his spin to the debate. He agrees that there is definitely mega-posturing and wearing-patriotism-on-my-sleeves factor on an over-drive “as clearly manifest in these rather embarrassingly inane ads. They can only be matched by the hysterical brand of patriotism emerging from the NRI fraternity. Distance – for them – lends enchantment, I guess! However, despite this lapse and the fact that a disturbing divide and disparity continues to define our amazingly complex land, we continue to remain a solid democracy and zap the world! This needs to be recognised, understood and celebrated. Seen in that light, these ads are doing their job for whatever they are worth. They may not be the most creative, imaginative and professional examples of advertising excellence, but the intent is honourable and well-meaning.”

Cigar czar Chetan Seth offers a light touch. He compares this exercise to “event management” and believes that “it provides the government agencies and public sector undertaking furms a great, legitimate outlet to spend big bucks, paying homage to whatever is the flavour of the day! In the normal course, not being an FMCG or ad-driven product or service, the Sarkari guys have no need to advertise. These events provide rare and eagerly awaited opportunities and they freak out... In the process, a great time is had by all!”

Lloyd Mathias, the savvy CMO of Tata Teleservices Ltd has his own professional take. “It’s true that come these days, lots of brands seem to leap onto the nationalistic bandwagon, flashing empty patriotic slogans and the tri-colour to display solidarity with the spirit of the day. Most times, (like the hordes of PSU ads) it’s done without imagination, creativity or focus.” However, Mathias believes, if a brand anchors it and establishes a relevant and powerful connect with patriotism – like the fabulous Pepsi Freedom ads in 1997 commemorating India’s 50th year of Independence – then it could result in powerful and memorable communication. Otherwise, mostly, it’s lazy marketing and a sheer waste of money.

Veteran Nargis Wadia (founder and Chairperson of Interpub, whose gorgeous presence rocked the sixties and seventies!) believes, “Context is the key. The Gandhi-fronted Montblanc ads are silly and amateurish attempts at leveraging patriotism in advertising. The challenge is to identify and establish, in a creative and memorable manner, products, causes or concerns with a suitable brand-fit”. The last words appropriately must come from a bright mass communication student, Anupama Sharma. Bringing all her youthful optimism into play, she opines, “These ads may not be great examples of creative excellence, but who cares? Life is about passion and emotion and these occasions allow us to express them with patriotism full-on! Do birthdays, anniversaries and special days happen every day? Don’t we celebrate them with feeling? We are an expressive, over-the-top people. Why should our flavour of patriotism differ? We are like that only, yaar!”

Share/Bookmark

Thursday, February 11, 2010

CELEBRITY ENDORSEMENTS RE-VISITED!

Are celebs paid monster-bucks for their glamour, star attraction and red-hot performance curve in their area of showbiz, or snow-white morality and politically correct image in the public space? 

Suddenly, ‘High Performance: Delivered’ – the signature line of the globally renowned Accenture – has taken on weird dimensions, crazy spins and is providing spicy material for a blitz of wisecracks across the Chat Show domain in the US! Tiger Woods’ alleged colourful and action-packed whammo with a slew of attractive young ladies has landed him in the dog-house and ruined his erstwhile blissful family life. Enough has been written and lots more will be pounded out by the by the paparazzi, but the point of the debate is – why this madness, insanity and hi-decibel hue n’ cry about a hi-profile celebs’ infidelity? Does it make sense for Tiger’s sponsors to immediately dump him because of this recent scandal? Was he (in the first place) hired for his morality and pristine goody-two shoes image or spectacular performance on the golf-course and killer charisma as a sporting icon?

Vinita Nangia, Editor, Timelife, believes that this vicious, all-pervasive tirade and frenzied reaction to the ‘lovecheat’ is totally unwarranted. She appears convinced that this hysterical outburst is tinged with the ‘envy’ factor and is of the opinion that entertainers and sports people have a responsibility and commitment to only one area – their performance. Unlike politicians and public servants, they are not beholden to the masses to demonstrate moral fortitude! “Wouldn’t every man who is drunk on success and surrounded by swooning women begging to be propositioned, slip once in a while? Moral policing and witch-hunting can destroy his game forever and the loss will be entirely ours.” Theatre and adman Bharat Dabolkar agrees, “Brands signed Woods because of his prowess on the golf course. Sex scandals are not going to overnight screw his game or make him a bad sportsman for Chrissake! In the past, sports persons were dumped because of criminal and not moral lapses.”
 
Ad film-maker Prahlad Kakkar insists that “How hypocritical and corny can society get? I think most of the men could secretly wonder how better endowed the Golf Superstar is compared to them, to rattle-up such a fantastic score-card! I would advise Tiger to immediately relocate to France, the one place on earth where girlfriends and mistresses are perceived as trophies and winning advantages! Jacques Chirac at age 80, is still on the job [if reports are to be believed], so Tiger could be a God there!” Media Entrepreneur & Chairman of PNC, Pritish Nandy dismisses it disdainfully as he says, “It’s a reflection of the double-faced and hypocritical times we live in. We’ve had far more scandalous goings which have not been talked about.” Nandy points out that the Western Media – US especially – believes that celebrities should lead sanitised, squeaky-clean lives and be held up as models of virtue and values. “Do you know that reports and statistics have indicated that nine out of ten marriages collapse in the US because of infidelity? Which planet are they living in?!” questions Nandy.

Chicago-based ad-person Namita Sen, however, is hopping mad! “It’s a disgrace! Sure the sponsors pick up a celeb for skills he/she exhibits in his/her chosen field, but not at the expense of immoral and irresponsible behaviour! Once you are in the public domain, revered, idolised and hero-worshipped by your zillion-fans, you have a moral obligation to not ‘be seen’ doing anything that would tarnish this image. Agreed they are also human beings with their share of weaknesses, but for gawdssake, at least be discreet.” Mumbai-based housewife, Suman Mehra agrees, “It’s shocking! I loved Tiger Woods. He was cool, sexy and charismatic with a gorgeous wife and lovely kids. What a creep he turned out to be! He’s bad news as a brand ambassador. A brand is about reflecting core values.”

In the past, Salman Khan, Fardeen Khan, Kate Moss, Lindsay Lohan, Paris Hilton (among a zillion others) have played with fire and emerged with different degrees of damage. Many have bounced back because the public has a short memory and the ever-hungry, promiscuous and sensation-seeking media quickly moves across to the next big stink. The buzz is that with wife Elin moving out, pressing for divorce and demanding half his incredible fortune, there could well be a ‘sympathy vote/shift’ towards Tiger. And then who knows, both the growl and the sponsors could well be back!

At the end of the day, we live in an age of gross opportunism where everything is up for sale. In the case of celeb-disgrace, it might do some good to remember the classic line: When giants fall, dwarfs walk tall. 

Share/Bookmark

Thursday, January 28, 2010

PASSION OR PRAGMATISM? TAKE ONE!

Is it conviction and heart that inspires great communication or sheer hard nosed professionalism? 4Ps B&M's Monojit Lahiri does a checkout with some eminent creative hot-shots...

It was an idle conversation with eminent filmmaker Shyam Benegal that really got this issue into focus. As an evolved, informed and culturally-savvy communicator, Benegal believed that in the area of creative-driven professions (Film, Advertising, Theatre … whatever) there will always be themes, roles, offers, jobs and assignments that may not necessarily viagrise your creative juices – but hey, big deal! It’s a job, remember? So, as a smart, focused and result-oriented Pro, it’s your job to give it your best. The respected Movie Guru insists that “your mandate is to bring your professional skills and expertise to the table and deliver what needs to be delivered in the appropriate fashion. I don’t really see any conflict or soul-destroying problem there – especially in the arena of Advertising, where there is a specific job to do.” Another veteran, Equinox Big Boss Sumantra Ghoshal (Cherry Blossom, Hamara Bajaj) a revered, thinking, Ad Film maker, agrees. He says that it’s impossible to get up close and personal with every brand you work for because the duration is rarely over six weeks. Besides passionate involvement is not the name of the game in most cases. “It is about being sensitive and honest to the brand personality, what it represents and communicates it with the magic and chutzpah at your disposal to the select target group that matters.”

Exec Creative Director (JWT) Anuja Chauhan comes in next. Slamming a huge sixer with her maiden novel The Zoya Factor (picked up by SRK’s Production Red Chillies Entertainment) and responsible for such deathless slogans as Dil Mange More, the petite phataka pushes the Benegal-Ghoshal button, even harder. “I would not fall back on romanticised passion or inspiration as my drivers to approach an assignment. I would go in with an open mind and invest in the job all the truth, sincerity, dedication and creative energy at my disposal. Sure, there are preferences and one is inclined to enjoy working with one particular category more but that’s neither here nor there. For me, professionalism is the key.” Ogilvy’s resident dude Sumanto Chat agrees. “Early on in my career, there may have been roadblocks and some product lines a real pain, but with time I’ve learnt to work it out.” Experience and maturity remains the best teacher, he suggests and a healthy detachment from the brand lends it the required objectivity necessary to give the creative quotient the right spin. “Of course there will always be preferences … for me, the Unilever brands, for example, remain real close to my heart. And luckily, I have a super team to make up for all my deficiencies!”

Pritish Nandy provides the first chord of dissent. “For me, I think its instinctive. If a theme, storyline or an idea doesn’t instantly turn me on, give me a hard-on, excite me – its an immediate no-no! There is no question of cultivating it, making it an acquired taste and soldiering on for this highly, over-rated animal called professionalism! Something, somewhere has to click, pronto. Remember, I am not looking to impress, but move people emotionally to a different plane. That comes from passion not pragmatism; heart not head, mate”. Creative Consultant Sonam Khanna agrees. The San Francisco-based writer believes that “The professionalism bit doesn’t really work where there is a creative calling”. Creativity comes from within and has nothing to do with hard-nosed discipline. I never ever accept any assignment that doesn’t fuse with my basic sensibilities. I know because of my experience and knowledge, I will perhaps be able to deliver – but it clashes with my conscience. It won’t be something I am proud of or honestly given it my all. And I detest the chalta hai, theek hai, client to okay kar diya attitude. For me, I am the judge and jury and unless I am really charged, it’s a polite but firm NO!”

Rediffusion’s Mumbai-based NCD Sagar Mahabaleshwarkar wraps up the debate with his distinctive take. “I think it’s a personal thing. For me, doing stuff for a new category, client or product is hugely exciting because I am playing blind and getting sleepless nights! That’s my big NO! Otherwise, repeating the familiar is comfortable … but God, so boring!”

So, for different folks, different strokes, huh?!
 

Share/Bookmark